MXD Customs Care & Facts
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Please remember to treat your pendant with care, applying pressure, submersion, dropping, pulling or knocking it can cause damage to the resin or cause the jewel to come away from the silver fittings. Resin naturally yellows over time, it is the nature of the substance and the chance of this happening increases with UV exposure, or exposure to water or chemicals. As well as minimizing contact with perfumes or lotions. All pieces are handmade, thus may have small inclusions, this is normal and adds to the charm of custom made. The sterling silver fittings on your jewelry can be cleaned using a silver cleaning cloth, cleaners may damage your jewel.
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Breastmilk Jewelry: Each mama's milk composition is different and the color of your piece depends on each mama, also each sample reacts differently to the chemical process and can even change from sample color.
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Keepsake Jewelry: Your own inclusions are used in your jewelry, it is normal to change tints and even subtle color differences during the process. All pieces are covered for 6 months for any color change due to milk preservation error. Unfortunately due to the nature of custom pieces, all sales are final and we aren’t able to repair due to mistreatment or improper care at this time.
*Please remember to treat your pendant with care as you would any fine jewelry/pearls, applying pressure, submersion, dropping, pulling or knocking it can cause damage to the resin or cause the jewel to come away from the its fittings.
**All pieces are protected from yellowing for 6 months from creation for manufacturing errors only. If you have any issues please feel free to contact us so we can help you with your piece.
Finally and most importantly, Thank you for choosing MXD to help you create such an important Heirloom...please enjoy your keepsake!