MXD Customs

                                MXD Customs Care & Facts

​

Please remember to treat your pendant with care as you would any fine jewelry, applying pressure, submersion, dropping, pulling or knocking it can cause damage to the resin or cause the jewel to come away from the its setting.  We recommend treating your heirloom as you would fine pearls and would want to avoid wearing them during swimming/bathing, avoiding harsh cleaners as well as not exposing them to UV rays, perfumes, lotions etc. 

 

 

Resin naturally yellows over time, it is the nature of the substance and the chance of this happening increases with UV exposure, or exposure to water or chemicals. 

​

​

All pieces are handmade, thus may have small inclusions, this is normal and adds to the charm of custom made. The sterling silver fittings on your jewelry can be cleaned using a silver cleaning cloth, cleaners may damage your jewel.

​

​

Breastmilk Jewelry: Each woman's milk is different and the color of your piece depends on each mama, also each sample reacts differently to the chemical process and can even change from sample color.

​

​

Keepsake Jewelry: Your own inclusions are used in your jewelry, it is normal to change tints and even subtle color differences during the process.

 

Do you provide International delivery?

 

International Delivery is available for a $25 fee

Please contact us to discuss if this is your need.

​

 What is your returns policy? 

​

*All pieces are covered for 6 months for any color change due to milk preservation error. Unfortunately due to the nature of custom pieces, all sales are final and we aren’t able to repair due to mistreatment or improper care at this time.